FIND THE EXPERTS YOU NEED AT THE GTC EXPERIENCE ROOM

Global Travel Collection advisors have access to dozens of programs and services, from technology solutions to make booking efficient for hotel, cruise and others that benefit you and your clients. The best way to get the latest information on those programs — directly from the exceptional people who run them — is at the GTC Experience Room.

Our talented team of experts will be standing by throughout Elevate, ready to talk one-on-one and guide you through the details of our most powerful programs and services. This is the ideal time for you to get more involved in the programs you’re already enrolled in, or to test the waters of other membership benefits you’ve been interested in. Join us and learn more about our programs.

Session 1

Monday, October 23 - 12:00-3:00 pm
Tuesday, October 24 - 10:00 am-1:30 pm

Explore Global Travel Collection’s powerful travel technology resources designed to support and simplify your business operations. Our team of experts is standing by to demonstrate the capabilities of our most-sought-after tech tools. After visiting us, you’ll walk away knowledgeable about the resources at your fingertips and confident in the team that works behind-the-scenes to support you. Stop by the Travel Technologies booth to learn about:

  • Embark
  • Clientbase
  • Plan It Easy
  • Product Integration

Jeremy Van Kuyk
CIO, Internova

Mark Munley
CIO, Global Travel Collection

Edward Schiffino
Vice President, Travel Technologies

Brad Iverson
Sr. Director, Advisor Technology

Casey Tetens
Director, Product Management

Unlock the power of data-driven decision-making with Power Business Intelligence Dashboards designed specifically for Global Travel Collection advisors. Explore the extensive capabilities of these dashboards and demonstrate how they can revolutionize the way you run your business. Flexibility is at the heart of these dashboards. Whether you've been with GTC for years or are a new addition to the team, our Power BI Dashboards cater to your needs. Ask us how to easily navigate through various dates and gain a comprehensive understanding of your sales and commission trends.

Stu Austin
Sr. Director, Information Systems and Reporting

Brandie Webb
Director, Advisor Revenue

The Partner Solutions Team is here to help you gain access to industry leading contracts, exclusive sales opportunities, partner relations support, creative networking opportunities and resources to help you sell travel. Ask us about leisure and hotel support, cruise resources, festive travel, and our sought-after programs. 

Charae Foust
Sr. Vice President, Advisor Success

Mickey Weill
Vice President, Advisor & Partner Engagement

Marni Becker
Sr. Director, Cruise Partnerships

Teresita Meadows
Sr. Director, Hotel Liaison

Michael Payan
Director, Partner Solutions

Abhishek Shankar
Sr. Manager, Partner Relations & Marketing UK & EMEA

Stanley Brooks
Partner Liaison Coordinator

The SELECT program features the world's most distinguished hotels, resorts and villas offering special amenities and VIP-worthy privileges. Made up of the world’s most distinguished premium properties, this amenity program is competitive, offering VIP-worthy privileges to craft memorable and authentic experiences. Our travel advisors have access to a private network of over 150 SELECT In-Country Partners across the globe — local destination experts and curators of unique experiences. Ask us how they customize itineraries to not only meet your needs, but to match interests and expectations.

Pam Meehan
Vice President, Hotel Programs

Haisley Smith
Vice President, Program Development

Global Travel Collection curates programs that help you provide unique offerings in the cruise space. Exclusive to our advisors, the Global Travel Collection Elite cruise program features a chartered departure aboard the Atlas Ocean Voyages World Traveller to sail the French and Italian rivieras with a special, private event to view and celebrate the Monaco F1 Grand Prix.

Stop by and hear more about our exclusive cruise amenity and enhanced commission program.

Sinead O'Connell
Sr. Director, Exclusive Programs

The Learning Library is a treasure vault of information, ranging from advisor travel tools and professional development to partner webinars and program training. This is where Global Travel Collection stores new and exciting e-learning modules, quick-hit and learning bytes tutorials, recorded webinars and a vast range of other great information. We’ll guide you through which learning opportunities may be best to expand your knowledge and expertise. 

Kathy Christianson
Sr. VP, People

NDC Airline Retailing, initiated by IATA, is a new technology allowing airlines to deliver enhanced content and ancillaries such as lounge access, seat assignments and baggage fees. With NDC, Airlines can be more dynamic in their pricing, combining flight bundles with ancillary products, creating personalized offers based on who is traveling. Stop by to learn all the details.

Tammy Zambrano
Director, Training & Development

This specialized team of air experts has extensive knowledge on the complex airline ecosystem. Stop by this booth to meet your trusted sources for air and revenue management. This team keeps a finger on the pulse of everything air-related, keeping you apprised of airline contacts and commissions, triaging airline-related issues, and providing you with timely air updates. 

Peter Vlitas
Executive Vice President, Partner Relations

Ralph Susca
Sr. Vice President, Partner Relations

Arif Kamal
Vice President, Airline Relations

Lourdes Nunez
Sr. Revenue Management Analyst

Francesca Vinchiaturo
Director, Airline Relations and Revenue Management

The Air & Revenue Management Team

Session 2

Monday, October 23 - 3:00-6:00 pm
Tuesday, October 24 - 1:30-5:30 pm

Staffed by a team of accounting experts, Advisor Accounting Assistance is a dedicated first-level resource for your accounting questions and needs. Stop by and meet one-on-one with our service desk accounting specialists who can assist in areas like Agent Commission Statements, the Advisor Portal, wire and check payments, and much more.

Donna Thomas
Sr. Director, IC Business Support

Anna Carranza
Back Office Specialist

Margherita Colletta
Back Office Specialist

Amy Cohen
Manager

Doreen Petrilak
Agent Support Accounting Assistance Specialist

The Advisor Portal offers a centralized hub where advisors can effortlessly access critical information and leverage self-service options to streamline their financial management processes. This Internova product allows you to view and manage Agent Commission Statements (ACS), invoices, itineraries, reporting and analytics. When you stop by, we’ll walk you through all the details.

Tammy Zambrano
Director of Training & Development

Agent Profiler is an online platform in which you can create a bio to highlight your expertise to travelers seeking help online. Consider your profile your professional web presence, optimized to attract your ideal clientele. With Agent Profiler, travelers seeking experts can find your profile via search engines like Google and Global Travel Collection’s website. Your profile is where consumers can learn more about your services and specialties. Ask us how to build and optimize your profile so consumers can reach out to request services. 

Laurel Saia
Operations Analyst

The GTC Advisor Support Services team is available to meet and answer any questions you may have around the many service desk programs that exist to help advisors manage their businesses, become more agile and enable efficiency. Stop by the Advisor Support Services desk to learn about:

  • GTC Advisor Support Desk
  • Fee Based Assistance Desk
  • Air Specialty Desk
  • Advisor Support Coverage Desk 

Laura D'Angelo
Vice President, Advisor Support

Sandi Ferriera
Sr. Director, Advisor Support Services

Prisca Kirk
Sr. Director, Operations Support

The Advisor Success Organization will be available to guide you throughout your Elevate experience. In everyday business, the ASO supports advisors through regular communication and updates, as well as strategic growth support to all advisors. This organization is comprised of dedicated advocates for your business. We focus on market intelligence, so we’re always helping you stay ahead of the curve. 

Charae Foust
Sr. Vice President, Advisor Success

Lisa Schmidt
Vice President, Advisor Success

Maggie Stein
Vice President, Advisor Success

Lynn Aguilera
Advisor Success Director

Michael Barron
Advisor Success Director

Susan Bartolone
Advisor Success Manager

Lisa Benzakein
Advisor Success Director

Jack Berger
Advisor Success Manager

Debby Carstensen
Advisor Success Director

Janet Castellaccio
Advisor Success Manager

Lisa Cuomo
Advisor Success Manager

Stacey Gallagher
Advisor Success Manager

Melinda Gerdts
Advisor Success Manager

Robyn Gevas
Advisor Success Manager

Rafael Grullon
Advisor Success Director

Lisa Jude Geaney
Advisor Success Manager

Reilly Millet
Advisor Success Director

Angel Monsivais
Advisor Success Manager

Donata Myer
Advisor Success Manager

Cheryl Paddock
Advisor Success Director

Pam Palay
Advisor Success Director

Sammy Rabin
Advisor Success Manager

Nancy Scanlon
Advisor Success Director

Vanessa Tuley
Advisor Success Manager

Anitra Williams
Advisor Success Manager

Jordan Wolfe
Advisor Success Manager

As a Global Travel Collection advisor, you have access to a wide range of strategic marketing and event opportunities. These resources are your conduit to creating touchpoints that nurture your relationships with clients. Our objective is to reinforce your value as a travel advisor, and to help grow your business through complimentary platforms and programs, designed and personalized for you. Stop by the Marketing Programs booth to learn about several resources like:

  • SOAR: Travel-inspired, personalized leisure email newsletters
  • FLY: Business-savvy, personalized corporate email newsletters
  • OLTRE: Our quarterly luxury travel publication delivered to top clients
  • Social Media: Toolkits and training to keep you top-of-mind among clients 

Liz Broehl
Vice President, Marketing

Elaine Srnka
Sr. Vice President, Content

Laura Sport
Vice President, Publishing

Julie Hartman
Sr. Director, Content & Brand Development

Cortney Woody
Director, Marketing

Global Travel Collection and Internova are dedicated to creating resources for advisors that ensure environmentally friendly travel options for our network of clients. We recognize the exponential need to reduce our carbon footprint so we may preserve the world we love exploring. We partner with Sustainable Travel International, a global organization dedicated to transforming tourism’s impact on nature and people. Stop by the Sustainability booth to learn about:

  • Contribute 1% program
  • Certification
  • Training on sustainability
  • Support Climate Projects

Nancy Scanlon
Advisor Success Director

Ka-Wai Siu
Vice President, Compliance and ESG

Alex Medina
Sr. Compliance Manager

Your Event Solutions is a multi-award-winning global event provider, delivering extraordinary event experiences for the world’s biggest brands. At YES, we offer a fully bespoke end-to-end service, working with you to deliver measurable, tangible results. We don’t just create events; we immerse ourselves in your business, so we become an extension of your team and a trusted partner. If you are looking for a global events provider to deliver creative and exceptionally organized events, say YES and stop by our booth.

Sue Gill
CEO

Amy Rennison
Vice President, Global Account Management